You are looking at a Factory Refurbished 120 lbs Norpole Icemaker model EWCIM120S. This model has internal storage of 35 lbs. The front has slanted access for one handed operation and its size allows it to be built in or freestanding. These units we have available are less than two years old and look almost brand new as you can see from the photos. Some have minor scratches or small dents, but most are in excellent condition. Since ice machines all face front, we try to liit any blemishes to the sides, top and back so they are not visible from the front. The interiors also look as if they were never used. Most importantly, they are tested against the factory specs and are working perfectly. This machine produces bullet shaped ice which is great for drinks due to their slow melting properties. Buy with confidence while saving hundreds of dollars off an new machine.